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"I have tried other software to manage my cameras and find them hard to use and get really frustrated. I have visited your demo and can't say enough about how easy it is to use. I like the clean look and the navigation is simple. The video quality is great too. I will definitely be visiting your web site again and you will probably be hearing from me soon."

-- Tony S., Florida


Contact byRemote, Inc.

At byRemote, Inc., we strive to provide you with as much information about our company, product and service offerings and actual customer applications as possible in order for you to make an informed decision on your next surveillance investment.  If you have additional questions that may not have been answered on our site, please find our contact information below.

Public Relations & Media Inquiries
Authorized Partner Program Inquiries
Investments & Business Proposals
Customer HelpDesk
Billing Inquiries
General Inquiries
Corporate Contact Information

Customer Service Office Hours

Public Relations & Media Inquiries:

byRemote welcomes all media opportunities.  If you are interested in covering our products and services, please contact our Public Relations department:

By email:  
By phone: (701) 234-9060 Ext. 3

Authorized Partner Program Inquiries:

byRemote, Inc. continues to partner with Telecommunications Companies, Internet Service Providers (ISP), Value-Added Resellers (VAR), Network Integrators, Security Companies, IP Video Manufacturers and Installers to provide the most reliable products and services.  If you would like to inquire about our Authorized Partner Program, please contact our Business Development department:

By email:  
By phone: (701) 234-9060 Ext. 1
Online Partner Inquiry Form

Investments & Business Proposals:

byRemote, Inc., privately-held and headquartered in Fargo, North Dakota, currently manages clients spanning from New York to Hawaii with integrated network solutions in residential, retail, hospitality, financial, construction, manufacturing, medical, child care, government and educational markets.  byRemote, Inc. will continue to be leader in the IP video surveillance market by offering our Hosted Video as a Service (HVaaS) and Managed Video as a Service (MVaaS) platforms.

If you are interested in investing in our company or would like to present a business proposal to us, please contact our Business Development department:

By email:  
By phone: (701) 234-9060 Ext. 3

Customer HelpDesk:

If you are an existing byRemote customer or authorized partner and need assistance, please contact our Video Network Operations Center (VNOC) for technical support:

By email:  
By phone: (701) 234-9060 Ext. 2

Billing Inquiries:

If you are an existing customer or partner and have questions about an invoice, or would like status on your account, please contact our Billing department:

By email:  
By phone: (701) 234-9060 Ext. 1

General Inquiries:

If you have any general questions regarding our company, products, software or services, please contact us:

By email:  
By phone: (701) 234-9060 Ext. 1

Corporate Contact Information:

byRemote, Inc.
5702 33rd St S
Fargo, ND 58104

Office: (701) 234-9060
Fax: (866) 693-3262

Customer Service Office Hours:

Monday through Friday
8:00 a.m. to 5:00 p.m.
Central Daylight Time (CDT)

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2001-2016 byRemote, Inc. All Rights Reserved
5702 33rd St S, Fargo, ND 58104
Tel: 701.234.9060 | Fax: 866.693.3262