"The addition of a byRemote solution in our restaurants has increased our sense of urgency in our drive thrus. Being able to see the line of cars pulling up to the order station creates an environment of awareness to our staff which enables us to go to peak operational mode quicker than waiting for the stack to occur at the window."
Dalton R. - Owner
R & D Management
What Our Clients Have
to Say about byRemote's Solutions and Services
This section lists a
few of the comments received from byRemote clients
using the byRemote Surveillance Center web-based
camera management software. Additional
comments are also listed from visitors to our
Tastes & Toddies
“Proactive is my management
philosophy here at O'Kelly's, our intent is
to comply fully with all rules and
regulations regarding my liquor license and
the City of Fargo.
had an incident in which a few of our
employees were found drinking on premise
long after the bar had been closed.
Along with working closely with the Fargo
Police Department, I felt that we needed to
implement a video surveillance system which
would allow us to monitor operations on
site, as well as remotely.
Requirements were that myself, along with my
management team, would be notified of any
movement during specified hours and that no
video was to be stored in house.
research, I found that byRemote could
provide us with the video solution that I
was looking for. With byRemote storing
the video off-site on their servers, I'm
assured that the video can't be tampered
with and we have anytime access to the
video, regardless where we're at. Once
the system was installed, a motion detection
feature was added to notify my by e-mail
with video snapshots of any person or
persons that were at the bar during the
restricted hours. All of my employees
know that they are to be out of the bar by a
certain hour and they know now that they
will be recorded if they're not.
Preventative is the key word.... all of
my employees have been made aware of the
cameras and know that myself and my
management team are monitoring the video.
I feel that the video surveillance allows us
to run a "tighter ship" and actually, our
employees appreciate this.
In closing, I
would recommend byRemote to anyone who is
planning to install a video surveillance
system. The installation was
professional and quick and the
after-installation support is provided with
a low monthly fee and now with this being
done, I have more time to concentrate on
managing the rest of my business."
O'Kelly's Tastes & Toddies
“Our company has owned a camera monitoring
system that has been installed and
maintained through ByRemote for 6 years. The
system has been a valuable tool for
monitoring sensitive zones involving cash,
inventory, and other vulnerable assets. The
system provides a factual basis to counter
employee dishonesty and helps to maintain
policy enforcement. Being able to monitor
the business from home or other off-site
locations is fantastic.
The service I have received from ByRemote
has been outstanding over the entire 6 year
period. Any problems or upgrades have been
competently addressed in short order. I have
always received professional and courteous
service. I have had very few problems and
the staff of ByRemote has occasionally given
me calls just to see how things are going.
ByRemote has provided service above and
beyond my expectations.
Thanks for the great service and product.”
Tailgators Sports Cafe
Citgo Sooper Stop
“The network video system gives me
state-of-the-art security at an affordable
price. I would recommend this system
to any small business owner looking to
improve security and surveillance in their
Citgo Sooper Stop
"The addition of a byRemote solution in our
restaurants has increased our sense of urgency in our
drive thrus. Being able to see the line of cars
pulling up to the order station creates an environment
of awareness to our staff which enables us to go to
peak operational mode quicker than waiting for the
stack to occur at the window."
Dalton R. - Owner
R & D Management
Tubs of Fun
"Byremote.net has been a great resource for our company! We purchased the product and service
initially for security reasons but have found many more uses for the product. It is easy to use,
convenient and reliable. The customer care has been extraordinary! It is refreshing to find a company who still understands customer service. Thank you for a great product and service."
Troy D. - Owner
Tubs of Fun
"With the byRemote system in place, our till shortages
are controlled, customers are greeted promptly and food
orders are picked up promptly for delivery. Since
the cameras are network based, the live video can be
viewed from multiple PC’s. We utilize two
viewing stations - one in the manager’s office and one
at the server station. This ensures that servers
and floor managers can monitor service levels of all
dining areas at all times. This creates
customer satisfaction by offering faster service.
At first we didn't see a need to order high-speed
Internet at the store, but are glad we did. We are
able to monitor activity from our home computer over our
cable Internet connection and have seen a jump in
production and profitability since installing the
Laurie B. - Owner
“Having a video surveillance system in our 24 hour health club was essential for us to open our doors. The security and peace of mind that it gives our members is important to them and to us. We can check in on our health club remotely anytime we want. This gives us the ability to get other things done in our lives by not having to have an employee at the health club monitoring it all of the time. The byRemote system is easy to use and the service and support that we have received has been excellent.”
Matt L. - Owner
West Fargo Fitness Center
“Well, it only took 5 months.
Last night, with the help of an event saved using
ByRemote.net, my neighbor was arrested on a misdemeanor charge of criminal mischief.
Two nights ago, at 12:46 a.m., he came out of his house, picked up what we think is a rock, came into our driveway and scrawled/gouged the passenger side door of my wife's SUV. Although he was on the other side of the SUV from the camera, it was clear that it was him and that he was in our driveway. Upon inquisition by the police, he said that he went to bed at 11 p.m. that night and was never in our driveway.
The initial estimate on the damage was $596. However, we will be taking the vehicle into the dealer and getting an estimate from them. If the estimate is over $1000, I'm going to ask that he be charged with felony criminal mischief.
He should make bond today. We have a TRO against him now, and a hearing to make it permanent on the 26th.
The police said that without the video evidence, it would have been a he said/she said issue, and impossible to prove.
Retaliation is sure to follow and escalate.
Tony B. - Homeowner
“I discovered this company surfing the web. I was nervous
and anxious about what kind of service I was going to get. I was
pleasantly surprised about how they relate to me and how they
skillfully helped me establish my remote surveillance system.”
Olajire I. - Homeowner
"I have tried other software to manage my
cameras and find them hard to use and get really
frustrated. I have visited your demo and can't say
enough about how easy it is to use. I like the
clean look and the navigation is simple. The video
quality is great too. I will definitely be
visiting your web site again and you will probably be
hearing from me soon."
-- Tony S., Florida
"Nice website! Very
"I spoke with your salesperson and
he told me this is the first release of the software.
I can't wait to be notified when the next upgrade comes
-- Christian M., Wisconsin
"Thanks for the demo. I
received awesome customer service. I am completely
satisfied and will recommend Byremote when our company
is ready in about a month. I just wanted to say
-- William R., Massachusetts